Terms & Conditions

Payment Options
Card Payments

Visa, Master payments are processed through an online payment gateway system. You need not worry about your card information falling into the wrong hands because your bank will authorize the card transaction directly without any information passing through us. In approximately 30-35 seconds (depending on your internet connection Speed) your bank will issue, using the online payment gateway, an authorization code and confirmation of completion of transaction.

In fact, transacting online with a credit card at the Website is even safer than using a credit card at a restaurant because we do not retain your credit card information. You can be assured that Cirkitree offers you the highest standards of security currently available on the internet so as to ensure that your shopping is safe and secure.

Email Notifications

You will receive email notifications regarding each stage of your order fulfilment process.  After completion of your order you will receive emails asking you about your experience with our products. By placing an order you agree to receive these email notifications.

terms
Cancellation policy and Amendment

To amend/cancel your order send us an e mail to contact@cirkitree.com or Call at +91-11-41424401/ +91- 8800379163. Requests will be entertained only if the order is yet to be shipped.

Transaction Confirmation

You should not take any action based on information on the Website until you have received a confirmation of your transaction. In case of confirmations to be received by email, if you do not receive a confirmation of your purchase/transaction within the stipulated time period, first look into your “spam” or “junk” folder to verify that it has not been misdirected, and if still not found, please contact us.

What are the cancellation/amendment charges?

To amend/cancel your order send us an e-mail at contact@cikitree.com or Call at+91-11-41424401. There are no charges for cancellations or amendments of orders.

How do I get a refund after canceling my order?

After canceling your order,  the refund shall be processed within 30 days from the date of receipt. If we have received the payment through a valid credit card, then the same will be refunded to your credit card. Payments made using any other form of payment will be refunded by cheque within a maximum of 30 days from date of cancellation.