Return Policy

Can I return my order?

No, Returns are not allowed on any of our products.

What can I do if my order is incomplete?

Submit us a request at orders@cirkitree.com stating clearly, what is missing from your order. Also attach a photo proof in your request.

What can I do if the goods I received are faulty?

Submit us a request at orders@cirkitree.com stating the complete nature of your complaint and we will ensure your problem is resolved.

refund

Cancellation Policy

Can I cancel my order?

To amend/cancel your orders or a part of your order send us an e mail to orders@cirkitree.com or Call at +91-8800379163.

When can I cancel my order?

In case you cancel the order before it is shipped, we’ll refund the full amount you’ve paid for such a cancellation. Remember, you won’t be able to cancel an order after it has been shipped.

Can I cancel a part of my order?

You can cancel a part of your order. Only if it is still under processing and not yet shipped.

Refund Policy

When will I get my refund?

Once your order has been cancelled, the refund amount will be credited back to the source account within 3-4 working days. In the case of certain public sector banks, it can take up to 10-15 working days.

My refund has been delayed, what should I do?

In case your refund has been delayed, please get in touch with us here. Don’t forget to keep your order number handy.